New Clients

Visiting us for the first time? Here's everything you need to know.

Dear New Clients,

Thank you for choosing Plains Area Mental Health Center as your mental health provider. Plains Area Mental Health Center offers same-day access (Open Access). Open Access provides individuals the opportunity to receive a full diagnostic assessment with a therapist on the same day it is requested without a scheduling delay or waitlist for an initial appointment. The full diagnostic assessment completed during Open Access will be the determinant for what services are recommended for you. New Clients or individuals interested in starting services with Plains Area Mental Health Center are encouraged to come to one of our main office locations during our open access hours to start services. 

No clients will be denied access to services due to the inability to pay. We offer a discounted/sliding fee schedule available to those who qualify.


If you are a provider interested in referring a client to Plains Area Mental Health, you can do so by filling out our online referral form. Plains Area Mental Health will contact the client you are referring to gather additional information and to encourage the client to walk into one of our main locations to complete an open-access intake. Please allow up to 48 working hours for us to contact the client and notify the client of our open access process. Thank you for your continued support of Plains Area Mental Health. We look forward to collaborating with you for the client’s needs!

Make a Referral

Open Access

Open Access is a service we offer to first-time clients, and clients who have not been seen in 90 days, where you are able to walk through our doors without an appointment to start your journey to a healthier mind. Simply speak with our front office to inform our team you are here for Open Access services, and our experienced team of Care Coordinators and Nurse Care Mangers will be with you as soon as possible!

Open Access hours of operation are listed below.

Monday - Thursday | 8:00 a.m. - 2:30 p.m.
Fridays | 8:00 a.m. - 1:30 p.m.

Get directions and view contact information for our Open Access offices below. Please bring your insurance card or financial information.

All Locations


318 S Maple St, Suite 1
Carroll, IA 51401
Phone: 712-792-2991


900 N 2nd St, Suite 2
Cherokee, IA 51012
Phone: 712-225-2575


515 Hwy 39
Denison, IA 51442
Phone: 712-263-3172

Ida Grove

101 E 2nd Street
Ida Grove, IA 51445
Phone: 712-364-3500

Le Mars

180 10th St SE, Suite 201
Le Mars , IA 51031
Phone: 712-546-4624

Spirit Lake

710 Lake Street
Spirit Lake, IA 51360
Phone: 712-320-8112

Storm Lake

728 Erie Street
Storm Lake, IA 50588
Phone: 712-213-8402

New Client Forms

Save time by downloading and filling out new client forms before your visit. Download our New Client Packet from our Forms page.

Client Forms

Crisis/Emergency Services

For Crisis/Emergency Services, please contact 1-888-546-0730.